Privacy Policy
Privacy Policy
1. Introduction
This Privacy Policy describes how LÉVERDELLE (“we”, “us”, “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.
We are committed to protecting your personal data and complying with the General Data Protection Regulation (GDPR).
2. Personal Information We Collect
When you visit our website, we may collect the following information:
Device Information
- Web browser
- IP address
- Time zone
- Cookies installed on your device
Order Information
- Name
- Billing and shipping address
- Payment information (processed securely by payment providers)
- Email address
- Phone number (if provided)
Customer Support Information
- Information you provide when contacting us
3. How We Use Your Personal Information
We use your personal information to:
- Process and fulfill orders
- Communicate with you regarding your order
- Provide customer support
- Screen orders for potential risk or fraud
- Improve and optimize our website
- Send marketing communications (only with your consent)
4. Legal Basis for Processing (GDPR)
We process your personal data based on the following legal grounds:
- Performance of a contract (order processing)
- Legal obligation (tax and accounting requirements)
- Legitimate interest (fraud prevention, website optimization)
- Consent (marketing communications)
5. Sharing Your Personal Information
We share your personal information only with trusted third parties, including:
- Shopify (e-commerce platform)
- Payment providers (e.g. PayPal, Klarna, credit card processors)
- Shipping and logistics partners
- Analytics and marketing tools (e.g. Google Analytics, Meta)
These partners process your data only as necessary to provide their services and in compliance with GDPR.
6. International Data Transfers
Some of our service providers may be located outside the European Economic Area (EEA).
In such cases, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) approved by the European Commission.
7. Cookies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, and support marketing activities.
You can manage or disable cookies through your browser settings.
For more information, please refer to our Cookie Settings (if applicable).
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
9. Your Rights Under GDPR
If you are a resident of the European Union, you have the right to:
- Access your personal data
- Request correction or deletion
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
To exercise your rights, please contact us at:
📧 support@leverdelle.com
10. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
Payment information is processed securely by certified payment providers and is not stored on our servers.
11. Children’s Data
Our website is not intended for individuals under the age of 16.
We do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices.
The latest version will always be available on our website.
13. Contact Information
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
LÉVERDELLE
📧 info@leverdelle.store